Privacy Policy

At Helloyelo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data. It applies to all interactions with our website and services.

1. Introduction

Helloyelo is a freelance design, digital, and print studio based on the Gold Coast, Australia. We respect your privacy and are committed to ensuring that your personal data is handled responsibly.

2. Collection of Personal Data

When you interact with our site, we may collect the following types of data:

  • Comments: When you leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
  • Cookies: We use cookies to enhance your experience. If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • Login Information: If you log in, we set cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Embedded Content: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

3. Use of Personal Data

We use your personal data for the following purposes:

  • Comment Management: To manage comments and prevent spam.
  • User Experience: To enhance your user experience by saving preferences.
  • Communication: To communicate with you regarding our services or your account.

4. Sharing of Personal Data

We do not share your personal data with third parties unless required by law or to protect our rights.

5. Protection of Personal Data

We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

6. Rights Over Your Data

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Request deletion of any personal data we hold about you, except for data we are obliged to keep for administrative, legal, or security purposes.
  • Edit your personal information at any time (except your username).

7. Contact Information

If you have any questions or concerns about how we handle your personal data, please contact us at [insert contact email or address].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and you should check back regularly to stay informed.

Note: This is a basic template and should be reviewed and customized according to your specific business practices and legal requirements. It is also advisable to consult with a legal professional to ensure compliance with relevant laws and regulations.

Additional Considerations

Ensure that your policy complies with relevant privacy laws, such as the Australian Privacy Principles (APPs), which regulate how personal information is collected, used, disclosed, stored, and protected in Australia.

Implement robust data security measures, such as secure servers and encryption, to protect personal data.

Clearly outline how third-party services (e.g., payment processors) handle personal data and ensure that their practices align with your privacy policy.